Monday Morning Meeting: Show Employee's How Much You Love Them, Tip #2

While your primary goal may be to provide exceptional dental care, it’s also important to remember that you are also the leader of a small business. And, as the leader, it’s important to keep your employees happy and satisfied with their work. The saying “A happy wife is a happy life” also applies to your office staff, hygienists, and assistants who are the face and life of your practice.

 All too often employees only hear from the boss when they mess something up or do something wrong. But your employees, like all people, needing to receive feedback on their daily performance. And, more often than not, they need to hear more about what they’re doing right as opposed to what they’re doing wrong. Emphasis on positive behaviors will ensure that they continue to do them and will reinforce the good over the bad.

But we know that it can be hard to make time to praise each individual when you’re in the trenches and focused on your own work. That’s why we’ve got some free (well mostly free) ways to show appreciation for a job well done.

Tip #2: Acknowledge personal events in an employee’s life.

Wouldn’t it be weird if your boss never wished you a happy birthday? Or congratulated you on the birth of your first grandchild? Or offered condolences when your grandmother passed away?

Yeah, that would be really weird. Don’t be that boss!

For many employers, walking the fine line between being “the boss” and being “the buddy” is really hard. But it doesn’t have to be. Employees want to feel like their boss cares about their lives and what is happening in them. But most employees don’t expect you to attend the funeral of their parakeet or come to their son’s 3^rd birthday party. They just want to know that you care about who they are and what’s important to them outside of dentistry.

Cards are a really great way of handling these more personal situations if you’re not comfortable discussing them face to face. Keep a stack in your desk for situations that might pop up during the week. That way you’re always prepared and your employees will be impressed by your prompt response to events in their lives.