Monday, March 25, 2013

Monday Morning Meeting: Show Employees How Much You Love Them, Tip #5


While your primary goal may be to provide exceptional dental care, it’s also important to remember that you are also the leader of a small business. And, as the leader, it’s important to keep your employees happy and satisfied with their work. The saying “A happy wife is a happy life” also applies to your office staff, hygienists, and assistants who are the face and life of your practice.

 All too often employees only hear from the boss when they mess something up or do something wrong. But your employees, like all people, needing to receive feedback on their daily performance. And, more often than not, they need to hear more about what they’re doing right as opposed to what they’re doing wrong. Emphasis on positive behaviors will ensure that they continue to do them and will reinforce the good over the bad.

But we know that it can be hard to make time to praise each individual when you’re in the trenches and focused on your own work. That’s why we’ve got some free (well mostly free) ways to show appreciation for a job well done.

Tip #5: Acknowledge an employee’s ideas or comments at staff meetings.

Everyone hates the boss who takes credit for their ideas. Don’t be that boss!

Instead, work hard to acknowledge each employee’s contribution to the workplace that has bettered the lives of each person working there. For example, if Vicki recognizes that hands-free phones would be easier for the front desk staff to use in the office, researches the prices of the phones and which has the best ratings, and presents her idea to the office manager, then she deserves to be singled out for recognizing a problem and solving it.

That recognition will make her feel that her contributions to the workplace are valued and important, she’ll be more likely to identify problems and present solutions in the future, and she’ll feel happy that you recognized her in front of her peers.

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