While your primary goal may be to provide exceptional dental
care, it’s also important to remember that you are also the leader of a small
business. And, as the leader, it’s important to keep your employees happy and
satisfied with their work. The saying “A happy wife is a happy life” also
applies to your office staff, hygienists, and assistants who are the face and
life of your practice.
All too often
employees only hear from the boss when they mess something up or do something
wrong. But your employees, like all people, needing to receive feedback on
their daily performance. And, more often than not, they need to hear more about
what they’re doing right as opposed to what they’re doing wrong. Emphasis on
positive behaviors will ensure that they continue to do them and will reinforce
the good over the bad.
But we know that it can be hard to make time to praise each
individual when you’re in the trenches and focused on your own work. That’s why
we’ve got some free (well mostly free) ways to show appreciation for a job well
done.
Tip #6: Allow hard working employees to take a long lunch or
run errands during the day.
Hard working employees often come to work early and leave
late. That can make getting daily chores and errands done during the week
difficult.
Reward your highflyers by offering them a long lunch or an
hour to run errands in the afternoon. Of course these long breaks should be
paid so that employees know that you
understand that your time is as valuable as theirs.
While we don’t recommend doing this kind of reward all the
time, (we don’t want employees to expect the extra time) we do recommend that
you offer it once a month or every other month. This kind of reward is
something that your employees won’t forget is possible and will inspire them to
work hard and stay motivated.
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